If you’re renting an RV on Outdoorsy.com, it’s important to know that RV owners can review renters after their trip ends.
This means the owner can leave feedback and a rating about their experience renting to you. There are a few reasons why this is important to keep in mind:
Your review can affect your ability to rent in the future: If you receive negative feedback from an RV owner, it could make it more difficult for you to rent from other owners. Owners may be hesitant to rent to someone who has received poor reviews from other owners.
Your review can affect your reputation on the site: Outdoorsy.com has a review system allowing owners and renters to leave feedback about their experiences. Your reviews can affect your overall reputation on the site, which could impact your ability to rent from other owners.
Your review can help future renters: If you receive positive feedback from an RV owner, it can help future renters decide whether or not they want to rent from you. Positive reviews can also help you build a strong reputation on the site, which could make it easier for you to rent from other owners in the future.
It’s important to be aware of the review system on Outdoorsy.com and to do your best to be a responsible renter. Below are a few scenarios that you should be aware of, which should help you be a more informed renter.
When should you notify an RV owner of damage when renting from Outdoorsy.com?
If you rent an RV from Outdoorsy.com and you notice any damage or issue during your rental period, it’s important to notify the RV owner as soon as possible. You should notify the owner immediately upon discovering any damage, so they can assess the situation and take necessary action to ensure the RV is safe and functional for future renters.
When you pick up the RV, inspect it thoroughly and document any pre-existing damage or issues with the owner. This can be done by taking photos or videos of the RV’s exterior and interior and noting any damages on a checklist provided by Outdoorsy.com. If you notice any damage or issues during your rental period, document them with photos or videos and notify the owner immediately.
Notifying the RV owner of any damage or issues in a timely manner can help the owner schedule repairs and/or purchase supplies to fix upon return and ensure that any necessary repairs can be made before the next rental. It’s also important to notify Outdoorsy.com of any damage or issues so they can assist with the resolution process and ensure that all parties are satisfied.
Should you get the RV owner’s cell phone number when renting from Outdoorsy.com?
It is a good idea to get the RV owner’s cell phone number when renting from Outdoorsy.com. Having the owner’s contact information can be helpful if you need to contact them during your trip. For example, if you have questions about how to operate the RV or if an emergency or issue arises during your rental period, having the owner’s phone number can make it easier to get the help you need.
How do you handle a flat tire when renting from Outdoorsy.com?
If you experience a flat tire while renting from Outdoorsy.com, here are the steps you can take to handle the situation:
First, ensure your safety: If you notice a flat tire while driving, try to pull over to a safe location off the road. Turn on your hazard lights and use your emergency brake to prevent the RV from rolling.
Contact Outdoorsy: Once you have ensured your safety, contact Outdoorsy’s 24/7 roadside assistance team. You can reach them by phone or through the Outdoorsy app. Be prepared to provide your rental information, location, and problem description.
Wait for assistance: Outdoorsy’s roadside assistance team will dispatch a professional service provider to assist you. The provider will help you replace the flat tire or tow the RV if necessary.
Follow up: After resolving the issue, follow up with Outdoorsy to let them know what happened and if you incurred any costs. You can do this through the Outdoorsy app or their customer support team.
Remember, it’s essential to prioritize your safety when dealing with a flat tire or any other roadside issue. Don’t attempt to replace a tire if you don’t know how to do it safely. Instead, let the professionals handle the situation.
When you’re looking to rent an RV, positive reviews from RV owner hosts can be a great way to reinforce your credibility with picky owners.
Here are a few reasons why:
Demonstrates experience: Positive reviews from past RV owner hosts can show that you have experience renting and caring for RVs. This can make picky owners more confident in your ability to treat their vehicle with care and respect.
Builds trust: Trust is a crucial component of any rental agreement, and positive reviews can help build trust between you and the RV owner. When owners see that other hosts have had positive experiences renting, they may be more likely to trust you with their own RV.
Provides social proof: Social proof is the idea that people are more likely to trust something if others have already trusted it. Positive reviews from RV owner hosts can provide social proof that you are a reliable and responsible renter, which can help you stand out from other potential renters.
Overall, positive reviews from past RV owner hosts can be a powerful tool when looking to rent an RV. They can help reinforce your credibility, build trust, and provide social proof that you are a responsible and reliable renter.
Should a RV renter leave a review for an RV owner on Outdoorsy?
It’s always a good practice for an RV renter to leave a review for an RV owner on Outdoorsy. Leaving a review helps other potential renters make an informed decision when choosing an RV to rent. It also helps the RV owner improve their services and address any issues or concerns the renter may have had during their rental experience.
When leaving a review, it’s important, to be honest, and provide specific details about your rental experience. Mentioning the things that you liked and didn’t like about the RV and the owner’s service can help future renters make an informed decision. You can also mention any issues or problems you had during the rental period and how the owner addressed them. That said, you should never be petty and seek retribution via review unless the owner’s behavior absolutely warrants it. It’s also possible to settle any issues or bring anything you dislike to the owner’s attention without writing a scathing review. So be fair and consider how you would feel if you were in the other person’s shoes.
Overall, leaving a review on Outdoorsy.com is a helpful way to support the RV-sharing community and ensure everyone has a positive rental experience. Do you have any experience with an Outdoorsy renter or owner, positive or negative, that you would like to share? Please leave details in our comments below (Okay to voice anger, but please keep it cordial and factual so that readers understand the context of the situation. And leave off references to last names, please).