RV and Trailer Rentals

What renters need to know about Outdoorsy’s RV rental insurance

IsaacHaze · March 20, 2023 · Leave a Comment

For those planning to rent an RV for their next adventure, you want assurance that you’re covered if something goes wrong with your rental. Outdoorsy provides the peace of mind you need when renting RVs and recreational vehicles by offering comprehensive insurance coverage. As a renter, it’s important to understand how this coverage works and what is covered, so there are no surprises down the line. Learn more about how Outdoorsy RV rental insurance offers protection while on the road so you can rent confidently and explore worry-free.

Overview of Outdoorsy RV rental insurance coverage

Outdoorsy provides rental insurance packages tailored to the RV lifestyle, giving you protection and peace of mind when on the open road. Their Roadside Assistance is available 24/7, offering live customer support whenever needed. We recently had a situation where a rental RV experienced a flat tire from being parked overnight (in a camping spot). It was determined later that the RV showed up with a screw already jammed into the tire, and when the temperature dropped late that night, we woke up to an RV with a flat tire. Outdoorsy’s Roadside Assistance was easy to contact and deal with, and later that day, a mechanic/tow truck showed up and fixed the tire on-site. As the table reflects below, Roadside Assistance and Windshield Coverage are included with all plans. Choosing one of these insurance packages is required to book your Outdoorsy trip, as auto or home policies typically don’t cover RV rentals. Packages shown are for trips in the U.S. only.

What types of risks are covered under Outdoorsy’s insurance policy

Outdoorsy provides 24/7 concierge-level service if you need to contact an operator at any time. Whether you choose the Essential, Preferred, or Peace-of-Mind package, your memorable RV adventure has an insurance policy that covers all risks. In the event of an accident, you can relax knowing that their RV assistance hotline and concierge team will provide quick help, from arranging for a mobile mechanic to addressing related liability matters.

How to make sure your rental is protected with Outdoorsy’s rental insurance

Renting with confidence is simple with Outdoorsy’s rental insurance. With coverage for physical damages, injury, and liability, you can be sure your rental experience with Outdoorsy is the safest experience possible (ie, Physical Coverage up to $300k). You can have peace of mind knowing that you are covered in whatever happens in your journey. Outdoorsy’s comprehensive protection means that you don’t have to worry about being unprotected or having out-of-pocket expenses in case of an accident.

Tips for navigating the claims process in the event of an accident

Accidents can and do happen, but with Outdoorsy RV rental insurance, you should rest assured that their comprehensive coverage will provide the protection you need if an accident occurs during your rental. To help make the claims process as smooth as possible, take diligent notes of all details related to the incident, such as time and date of occurrence, persons involved, photos or videos of damages or injuries, and even witness accounts. Having all this information readily available for filing a claim will help expedite the process, providing extra peace of mind in the event of an accident.

How to get help with any questions about your coverage or claim filing process

Outdoorsy takes the stress out of insurance. With their rental policies, you can rent confidently with the peace of mind that there is coverage in the event of an accident. For help with any questions or concerns about your coverage, contact Outdoorsy’s customer service team (call them at 1-877-723-7232, chat via outdoorsy.com, or email them at support@outdoorsy.com), who have 24/7 personnel standing by to answer any and all questions you have. The process of filing a claim is simple and straightforward; follow the online instructions provided and submit all necessary documents – once this is done, an agent will be in contact shortly after for further assistance. You’ll also want to reach out to the RV owner and thoroughly explain the situation so that are abreast of what is happening and can adjust the RVs future availability schedule.

Bottom line, Outdoorsy’s rental insurance is a great way to ensure that you are able to rent with confidence and peace of mind. With coverage for physical damage to the vehicle, vandalism, falling objects, third-party liability, and more, it would appear that Outdoorsy provides good, dependable coverage that reduces your liability. It’s important to thoroughly read the policy details and contact customer service if you have any questions. Filing claims can be challenging, so make sure that you follow the process closely and remember all tips provided in this post before submitting your claim. Taking advantage of Outdoorsy’s RV rental insurance allows renters to enjoy their next adventure knowing they are safe and covered should something unintended happen.

How to ensure you don’t lose your damage deposit when renting an RV or Trailer from Outdoorsy?

IsaacHaze · March 7, 2023 · Leave a Comment

Renting an RV or trailer from Outdoorsy can be a great way to enjoy a unique vacation experience.

However, it’s important to take steps to ensure that you don’t lose your damage deposit. Here are some tips:

Carefully inspect the RV or trailer before you drive away: When you pick up the RV or Trailer camper, take the time to inspect it carefully for any existing damage. Take photos or videos of the interior and exterior of the vehicle, and note any scratches, dents, or other issues. This will help you avoid being held responsible for damage already there.
Drive carefully: RVs and trailers can be difficult to maneuver, especially if you’re not used to driving them. Take your time, drive carefully, and avoid situations where you might accidentally damage the vehicle.
Follow the rules: Make sure to follow any rules or restrictions in your rental agreement. For example, if the rental agreement prohibits smoking or pets, abide by those rules.
Keep the RV or trailer clean: Make an effort to keep the RV or trailer clean throughout your trip. This will help you avoid being charged for cleaning fees when you return the vehicle.
Return the RV or trailer on time: Return it on time and in the same condition that you received it. If you’re running late, communicate with the owner or Outdoorsy to avoid misunderstandings.

By taking these steps, you can help ensure you don’t lose your damage deposit when renting an RV or trailer from Outdoorsy.com.

Following an RV owner’s rental return policies can ensure you don’t get charged for dumping water tanks and other requirements.

Following an RV owner’s rental return policies can help ensure you don’t get charged for dumping water tanks and other requirements by ensuring you meet all of the requirements specified by the owner for returning the RV. These policies are typically designed to ensure that the RV is returned in the same condition as when it was rented, and to protect the owner from any damage or misuse of the vehicle.

One common requirement of rental return policies is the need to empty the RV’s black and gray water tanks. This is important because leaving wastewater in the tanks can cause damage to the RV’s plumbing system and lead to foul odors and mold growth. By following the policy and emptying the tanks before returning the RV, you can avoid any charges for the owner having to do this themselves.

Other requirements may include cleaning the RV’s interior, not returning with dirty dishes or cups, and returning the RV and possibly the generator with a full gas tank. By meeting these requirements, you can ensure that the RV is in good condition when it is returned and that the owner has no reason to charge you for any additional fees or cleaning costs.

It’s important to carefully review the rental return policies before renting an RV, and to ask the owner any questions you may have. By understanding the policies and following them carefully, you can help ensure a smooth and hassle-free rental experience, and avoid any unexpected charges or fees.

What should you do if you experience a flat tire or mechanical failure while renting an RV from Outdoorsy?

If you experience a flat tire or mechanical failure while renting an RV from Outdoorsy, here are the steps you should take:

Pull over safely: When you notice a problem with the RV, pull over to a safe location, like the side of the road or a rest area. Ensure you’re far enough off the road to avoid getting hit by passing vehicles.
Call Outdoorsy: Contact Outdoorsy’s customer support team immediately to inform them about the issue. They can assist you with the necessary steps to resolve the problem.
Follow their instructions: Outdoorsy will provide instructions on what to do next, including contacting a local repair shop or roadside assistance service. Follow their instructions carefully to ensure the problem is addressed quickly and safely.
Document the issue: Take photos of the damage or mechanical issue, and keep any receipts or documentation related to repairs. This can help you avoid any additional charges or disputes with Outdoorsy.
Be patient: Depending on the severity of the issue, it may take some time to resolve. Be patient and follow Outdoorsy’s instructions to address the issue as quickly and safely as possible.

Remember, safety should always be your top priority. If you’re unsure about what to do or feel unsafe, call emergency services immediately.

What should you do if something breaks or stops working with your rental RV from Outdoorsy?

If something breaks or stops working with your rental RV from Outdoorsy, you should follow these steps:

Contact Outdoorsy: The first thing you should do is contact Outdoorsy through their customer support service. You can do this by phone, email, or chat. Outdoorsy’s customer support team will assist you in resolving the issue as quickly as possible.
Document the problem: Before contacting Outdoorsy, document the problem. Take photos or videos of the issue and provide a detailed description of what happened.
Cooperate with the Owner: If the issue is related to the RV’s mechanical or technical system, you should also contact the RV owner. They may have more knowledge about the RV’s mechanics and may be able to provide additional assistance.
Follow the RV’s manual and rules: While using the rental RV, ensure you follow the manual and the rules provided by the owner. In some cases, the damage may be caused by misuse or negligence. It’s important to know these rules to avoid additional expenses and damages.
Get it fixed or replaced: Depending on the severity of the issue, Outdoorsy may offer to get the RV fixed or replaced. If it’s a minor issue, they may reimburse you for the repair cost.

In any case, communication is key. Keep the owner and Outdoorsy informed throughout the process, and they will work with you to resolve the issue as quickly and efficiently as possible.

Since Outdoorsy RV owners can leave reviews for renters at the completion of a trip, it’s important that renters follow all rules and guidelines set by the RV owner to avoid negative feedback

Outdoorsy is a peer-to-peer RV rental platform, meaning RV owners and renters interact directly. As part of this interaction, RV owners have the ability to leave reviews for renters after a rental is completed. These reviews can be positive or negative and impact the renter’s future renting opportunities.

To avoid negative feedback, renters should follow all RV owner’s rules and guidelines. This includes taking care of the RV, returning it on time and in the condition it was received, and respecting any restrictions or limitations the owner has put in place. Renters should also communicate with the owner throughout the rental process, asking questions or raising concerns as needed.

By being responsible renters and following all guidelines, renters can help ensure a positive rental experience and avoid negative feedback that could impact their future rental opportunities.

How positive reviews from RV owner hosts can reinforce your credibility with picky owners when you are looking to rent

IsaacHaze · March 3, 2023 · Leave a Comment

If you’re renting an RV on Outdoorsy.com, it’s important to know that RV owners can review renters after their trip ends.

This means the owner can leave feedback and a rating about their experience renting to you. There are a few reasons why this is important to keep in mind:

Your review can affect your ability to rent in the future: If you receive negative feedback from an RV owner, it could make it more difficult for you to rent from other owners. Owners may be hesitant to rent to someone who has received poor reviews from other owners.
Your review can affect your reputation on the site: Outdoorsy.com has a review system allowing owners and renters to leave feedback about their experiences. Your reviews can affect your overall reputation on the site, which could impact your ability to rent from other owners.
Your review can help future renters: If you receive positive feedback from an RV owner, it can help future renters decide whether or not they want to rent from you. Positive reviews can also help you build a strong reputation on the site, which could make it easier for you to rent from other owners in the future.

It’s important to be aware of the review system on Outdoorsy.com and to do your best to be a responsible renter. Below are a few scenarios that you should be aware of, which should help you be a more informed renter.

rv damage

When should you notify an RV owner of damage when renting from Outdoorsy.com?

If you rent an RV from Outdoorsy.com and you notice any damage or issue during your rental period, it’s important to notify the RV owner as soon as possible. You should notify the owner immediately upon discovering any damage, so they can assess the situation and take necessary action to ensure the RV is safe and functional for future renters.

When you pick up the RV, inspect it thoroughly and document any pre-existing damage or issues with the owner. This can be done by taking photos or videos of the RV’s exterior and interior and noting any damages on a checklist provided by Outdoorsy.com. If you notice any damage or issues during your rental period, document them with photos or videos and notify the owner immediately.

Notifying the RV owner of any damage or issues in a timely manner can help the owner schedule repairs and/or purchase supplies to fix upon return and ensure that any necessary repairs can be made before the next rental. It’s also important to notify Outdoorsy.com of any damage or issues so they can assist with the resolution process and ensure that all parties are satisfied.

Should you get the RV owner’s cell phone number when renting from Outdoorsy.com?

It is a good idea to get the RV owner’s cell phone number when renting from Outdoorsy.com. Having the owner’s contact information can be helpful if you need to contact them during your trip. For example, if you have questions about how to operate the RV or if an emergency or issue arises during your rental period, having the owner’s phone number can make it easier to get the help you need.

flat tire repair roadside service

How do you handle a flat tire when renting from Outdoorsy.com?

If you experience a flat tire while renting from Outdoorsy.com, here are the steps you can take to handle the situation:

First, ensure your safety: If you notice a flat tire while driving, try to pull over to a safe location off the road. Turn on your hazard lights and use your emergency brake to prevent the RV from rolling.
Contact Outdoorsy: Once you have ensured your safety, contact Outdoorsy’s 24/7 roadside assistance team. You can reach them by phone or through the Outdoorsy app. Be prepared to provide your rental information, location, and problem description.
Wait for assistance: Outdoorsy’s roadside assistance team will dispatch a professional service provider to assist you. The provider will help you replace the flat tire or tow the RV if necessary.
Follow up: After resolving the issue, follow up with Outdoorsy to let them know what happened and if you incurred any costs. You can do this through the Outdoorsy app or their customer support team.

Remember, it’s essential to prioritize your safety when dealing with a flat tire or any other roadside issue. Don’t attempt to replace a tire if you don’t know how to do it safely. Instead, let the professionals handle the situation.

outdoorsy owner reviews of renter

When you’re looking to rent an RV, positive reviews from RV owner hosts can be a great way to reinforce your credibility with picky owners.

Here are a few reasons why:

Demonstrates experience: Positive reviews from past RV owner hosts can show that you have experience renting and caring for RVs. This can make picky owners more confident in your ability to treat their vehicle with care and respect.
Builds trust: Trust is a crucial component of any rental agreement, and positive reviews can help build trust between you and the RV owner. When owners see that other hosts have had positive experiences renting, they may be more likely to trust you with their own RV.
Provides social proof: Social proof is the idea that people are more likely to trust something if others have already trusted it. Positive reviews from RV owner hosts can provide social proof that you are a reliable and responsible renter, which can help you stand out from other potential renters.

Overall, positive reviews from past RV owner hosts can be a powerful tool when looking to rent an RV. They can help reinforce your credibility, build trust, and provide social proof that you are a responsible and reliable renter.

Should a RV renter leave a review for an RV owner on Outdoorsy?

It’s always a good practice for an RV renter to leave a review for an RV owner on Outdoorsy. Leaving a review helps other potential renters make an informed decision when choosing an RV to rent. It also helps the RV owner improve their services and address any issues or concerns the renter may have had during their rental experience.

When leaving a review, it’s important, to be honest, and provide specific details about your rental experience. Mentioning the things that you liked and didn’t like about the RV and the owner’s service can help future renters make an informed decision. You can also mention any issues or problems you had during the rental period and how the owner addressed them. That said, you should never be petty and seek retribution via review unless the owner’s behavior absolutely warrants it. It’s also possible to settle any issues or bring anything you dislike to the owner’s attention without writing a scathing review. So be fair and consider how you would feel if you were in the other person’s shoes.

Overall, leaving a review on Outdoorsy.com is a helpful way to support the RV-sharing community and ensure everyone has a positive rental experience. Do you have any experience with an Outdoorsy renter or owner, positive or negative, that you would like to share? Please leave details in our comments below (Okay to voice anger, but please keep it cordial and factual so that readers understand the context of the situation. And leave off references to last names, please).

Tips for effectively communicating trustworthiness and competence when renting an RV from Outdoorsy

IsaacHaze · March 1, 2023 · 2 Comments

Renting an RV can be a great way to explore the open road and experience all nature offers. However, when renting an RV, it is important to communicate effectively with the owner to build trust and demonstrate your competence. Here are a few tips for doing just that.

Find out why RV and Trailer Delivery to your Campsite is as easy as checking into an Airbnb

IsaacHaze · February 22, 2023 · 1 Comment

If you’re like most people, the thought of camping usually conjures up images of pitching a tent in the wilderness and roughing it. But what if there was a way to enjoy all the benefits of camping without any hassles?

Enter RV and Trailer Delivery to your Campsite. With this service, you can deliver an RV or trailer directly to your campsite, making for a much more convenient and comfortable camping experience. And best of all, it’s as easy as checking into an Airbnb. Read on to learn why RV and trailer delivery is the best way to camp.

Check into your RV or trailer like an Airbnb – easy and convenient.

If you’re looking for the best way to check into your next camping adventure without any hassle, you can’t go wrong with the RV or trailer delivery featured on Outdoorsy.com. With all the convenience of an Airbnb, you can have your vehicle delivered right to your campsite of choice – no need to worry about transport or loading up! Enjoy a simple, stress-free checkout for your next camping getaway and set yourself up easily, just like you would when booking an Airbnb.

Get your home away from home delivered right to your campsite.

Need a break from reality? Then why not make the great outdoors your home away from home? RV and trailer delivery to your campsite is as easy as checking into a hotel. All you need to do is book a campsite, reserve a trailer with the delivery service included, and voila – you have a vacation with all the comforts of an apartment. Just imagine, no more setting up camp in the dark or struggling to remember which tent belongs to you – experience the luxury of getting all your essentials delivered right to where you are camping. This service makes it easier to enjoy a hassle-free getaway in beautiful surroundings. Whether catching sunsets on a beach or exploring mountain terrains, RV and trailer delivery will allow you to savor every moment and make every stay memorable.

Enjoy the outdoors without having to worry about set up or clean up

If you want to enjoy the great outdoors in an RV or trailer but don’t have time to worry about setting up and cleaning up, consider having your vehicle delivered directly to your campsite! There is no need for hours of maneuvering on winding roads when you can have it there waiting for you when you arrive. With RV Rental and RV rental delivery services, you will be able to relish the serenity of nature without any hassle. As easy as checking into an Airbnb, RV, and trailer delivery will make your trip as stress-free as possible so that all that’s left to do is relax and take in the beautiful surroundings.

Have everything you need for a comfortable stay, all in one place.

If you’ve ever wished you could bring all the comforts of home with you on a camping trip, now it’s simpler than ever, thanks to RV and trailer delivery directly to your campsite. You no longer need a long list of supplies to keep your family comfortable during your outdoor getaway – check into a fully loaded trailer and have everything from bedding to kitchenware waiting for you when you arrive.

Relax and enjoy your vacation with peace of mind knowing that everything is taken care of

Imagine a vacation that requires minimal effort yet allows you to enjoy the great outdoors. With RV and Trailer Delivery to your Campsite, that’s precisely what you can expect! From planning and booking to delivery and setup, all the details in between will be handled for you. That way, when you arrive at your campsite, you can kick back, relax, and fully focus on the fun ahead without worry or stress.

RV and trailer delivery to your campsite is a convenient way to enjoy the outdoors without worrying about setting up or cleaning up. You can have everything you need for a comfortable stay, all in one place. Relax and enjoy your vacation with peace of mind knowing that everything is taken care of.